AI & Automation
-
IDC MarketScape: Worldwide Intelligent Content Services 2024 Vendor Assessment
Box named a Leader in the IDC MarketScape for Intelligent Content Services. We’re thrilled to be recognized as a Leader…
Read More » -
RPO Best Practices
Recovery objectives are the foundational metric for building your disaster recovery strategy. Building your backup and recovery strategy based on…
Read More » -
AI and ML in Backup & Recovery
To gain insight into these AI and ML trends, TechTarget’s Enterprise Strategy Group surveyed 375 IT and data professionals familiar…
Read More » -
2024 Ransomware Trends Global and Exec Summary Reports
This year’s report surveyed 1,200 CISOs, security professionals, and backup administrators whose organizations suffered at least one ransomware attack in…
Read More » -
A data recovery strategy that offers protection against cyberattacks
Developing a holistic cybersecurity program can be a complex challenge requiring consideration of many aspects. By leveraging frameworks like the…
Read More » -
451 Research: Buyer’s Guide to Data Backup Solutions for Businesses 2024
The 2024 buyer’s guide to enterprise data backup solutions highlights key market trends and challenges, outlining the functionalities and processes…
Read More » -
Ransomware-Trendbericht 2024
Through an independent market research company, we surveyed 350 CISOs, IT security experts and backup administrators from various companies to…
Read More » -
3 ways to elevate the customer experience and reduce costs
How can you meet customer expectations for speed and convenience, while also lowering costs? Start by empowering your customer service…
Read More » -
3 ways to optimize the lead-to-cash cycle and increase revenue
When you connect your front, middle, and back offices with a single, AI-powered platform, you’ll deliver unified customer journeys that…
Read More » -
CX TRENDS: 1st Edition- Customer service insights in the GenAI era
44% of customers say their biggest frustration is not being able to reach a live customer service agent quickly. Meanwhile,…
Read More »