Data
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AI & Automation
CX TRENDS: 1st Edition- Customer service insights in the GenAI era
44% of customers say their biggest frustration is not being able to reach a live customer service agent quickly. Meanwhile,…
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AI & Automation
Put AI to work to elevate customer experiences
Streamline the customer experience from start to finish with generative AI. GenAI -powered Now Assist makes it easier than ever…
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AI & Automation
Transform Customer Service Experiences with Now Assist
This guide discusses how GenAI-powered Now Assist can streamline customer and field service management as well as related app development to…
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Advertising
10 best practices to improve restoration goals
When we talk about data backup and restoration, we need to mention two essential terms: Recovery Point Objective (RPO) Recovery…
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Advertising
Research Report: VMware Customers Evaluate Alternatives
The Broadcom-VMware merger has prompted many long-time customers to consider switching hypervisors. An in-depth survey by Foundry and CIO.com, conducted…
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AI Adoption
The state of hybrid and multicloud in 2024
Discover new data, new perspectives and “cloud smart” strategies for cloud architects, engineers and backup administrators. download now
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AI Adoption
Étude TEI sur Veeam et AWS
Téléchargez l’étude TEI sur Veeam et AWS pour connaître les résultats du rapport Forrester Total Economic Impact relatifs aux économies…
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Access Control
5 Best practices for Stellar Self-Service Support
Help your customers help themselves to faster resolutions Front spoke with top customer experience leaders at Loom, Airbnb, Lattice, and…
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Access Control
The Science behind strong Customer Relationships
What do your customers want from their relationship? Front’s “The Science behind strong Customer Relationships” report, commissioned in partnership with…
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