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Reinventing procurement: from cost center to engine of innovation

Historically, procurement was generally considered a cost center. Today, after years of social, economic, and political upheaval, procurement is transforming into a strategic function and playing a crucial role in helping businesses achieve their broader commercial goals.

Todd Heimes, Global Director and General Manager of Amazon Business, spoke with the MIT-SMR Connections team to discuss how and why procurement is moving toward a more digitized and automated future that fosters innovation, and what Amazon Business is doing to support this transformation. Topics include:

  • Knowledge of various technologies, including artificial intelligence (AI), machine learning (ML), big data analytics, blockchain, and automation, which have the potential to significantly increase procurement efficiency and innovate in the field of supplier relations
  • The increasing use of data and analytics tools by businesses requires a more sophisticated technical footprint, and the talented technicians needed to support these initiatives.
  • The advantages and challenges of digital transformation, such as identifying the resources, talent pool, and internal buy-in needed to move procurement into the future                                                  

Download the executive interview as we rethink the possibilities for procurement.

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